Store Policy

Customer Care

Wait Times

We are a MADE TO ORDER shop. Everything is handmade to order and we currently do not carry stock on hand for ready to ship. Our current production time for made to order items is up to 2 weeks. We usually ship faster than this if possible. This is not including shipping time. Please take this into account when ordering and make sure to plan ahead.
-If you need something last minute please message us before hand, late orders will be considered on a case by case basis.

Upgrading shipping in your cart does not speed up the manufacturing time, it only speeds up shipping speed.

Care instructions

All items are HAND WASH ONLY and do NOT machine dry. We are not responsible for damaged or shrunk items due to improper cleaning. Our items are handmade and will hold up if cared for with love and air dried :)

Returns

You may return your item for the full amount paid as long as it is unworn and in brand new condition for resale.

I will not be able to refund the initial shipping cost of the order, and the buyer is responsible for return shipping costs. Once item is received, we will refund the initial amount costs, as long as the items are unworn and in brand new condition.

Please contact me and ship them back within 1 week of your purchase being delivered. After 1 week each case will be considered on an individual basis.

Customer Experience

We are so incredibly grateful for feedback on our shop and are always looking for ways to improve and make sure our customers are our number one priority. If there is any problems at all, PLEASE contact us. We will always do what we can to fix a problem or concern! Please don't hesitate to reach out to us!

USPS

No refunds will be given for items that show as delivered. Please triple check your address to make sure it is correct. If for some reason your item has not shown up, and tracking shows it is delivered please contact USPS. Once we ship an item, it is in USPS hands and not ours.

Custom and personalized orders

We currently are not accepting custom orders.

Covid-19 Shipping Times

Domestic Orders: Please be patient with shipping- USPS is having delays and unusual tracking. We have your back and will always make problems right.
International Orders: International orders are taking considerably longer to arrive then normal. Expect shipping times of up to 30-40 days.
PLEASE NOTE: Due to the current pandemic we are temporarily suspending all returns for sanitary reasons. This is for your safety & ours. Thank you for your patience and understanding during these times

International Shipments

International shipment times vary depending on the country. Please expect delivery time of 3-6 weeks. We put insurance on every international shipment and can file a claim after 40 business days. We will not refund for lost shipments until we are able to file an insurance claim. This process can take up to 40 business days. NO REFUNDS WILL BE PROVIDED UNTIL A FULL INVESTIGATION IS COMPLETE.


Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Privacy & Safety​

Wholesale Inquiries

We do not have wholesale available at this time.

Payment Methods

Credit / Debit Cards
PAYPAL